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Privacy Policy

Alif Zein Privacy Policy

Alif Zein respects the privacy of its customers and is committed to handling personal information responsibly.

1. Information We Collect

When customers browse our website or place an order, we may collect information such as name, phone number, email address, delivery address, order details, and transaction references required to process the order.

2. How We Use Information

Customer information may be used to:

  • Process and deliver orders.
  • Verify orders and payments.
  • Provide customer service and after-sales support.
  • Manage exchanges, returns, and refunds.
  • Maintain business records and comply with applicable legal requirements.

3. Payment Information

Online payments are processed through the relevant payment service provider. Alif Zein does not intend to collect or store customers' full payment card credentials on its own systems. Payment information is handled according to the applicable provider's procedures.

4. Sharing of Information

Information may be shared with delivery partners, payment service providers, and other service providers only as reasonably necessary to process orders, provide services, or meet legal obligations.

5. Data Security

We take reasonable measures to protect customer information against unauthorized access, disclosure, or misuse. However, no online system can be guaranteed to be completely secure.

6. Cookies and Website Data

Our website may use cookies or similar technologies to support website functionality and improve the customer experience. Customers can manage cookies through their browser settings, where available.

7. Customer Rights and Requests

For questions or requests concerning personal information, customers may contact Alif Zein using the contact details below.

8. Policy Updates

This Privacy Policy may be updated when necessary. Any revised version will be published on our website.

Contact Information

Alif Zein
Address: 18 Purana Paltan (5th Floor), Paltan Plaza, Dhaka-1000, Bangladesh
Phone: 01611324761
Email: alifzeinbd@gmail.com

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